"Gp communication"

About: Bilton Medical Centre Bilton Medical Centre Bradford BD8 8JT

Posted via nhs.uk 8 years ago

Seen GP today again regarding my daughter's ezcema. This the fourth ocassion after living with a crying baby in pain and agony. I would not attend GP service for no reason. First answer i got from GP "what do you want me to do?". I was disgusted with this... if I knew what I want you to do I wouldn't be there. Secondly I was told that what she could have she has had for her treatment and that it is a common problem "she will grow out of it". Well if it is beyond your care then refer my daughter to someone that wilk care. Answer I got was shes too young. Apaulling service and I felt the doctor just wants me out of the door. Poor communication and poor attitude. Unprofessional service and no time to listen to patients.

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Bilton Medical Centre

Submitted on 25/04/2017 at 16:38

Published on nhs.uk on 03/11/2017 at 17:07

Dear Patient,
Many thanks for your feedback.
After discussion with you we hope you are satisfied in the way your concerns were dealt with.
If for any reason you need to discuss anything further please contact the Practice Manager.
Kind Regards
Bilton Medical Centre

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