"Do not join!"

I am sorry to read that you are unhappy with the service we provide. It is difficult to understand which part of the service you feel we could improve please can i encourage you to contact me at the practice. I would welcome your detailed feedback.

The National Health Service provides most health care services to most people free of charge, but there are exceptions, such as prescription charges, and there are a number of other services for which fees are charged. This is because the service is not covered by the NHS, for example medical reports for insurance companies, claim forms for referral to private care and other letters and forms which require the GP to review the patient’s medical record. It is important to understand that many GPs are not employed by the NHS.

They are self-employed and they have to cover their costs - staff, buildings, heating, lighting, etc - in the same way as any small business. The NHS covers these costs for NHS work, but for non-NHS work, the fees charged by GPs contribute towards their costs.

If you would prefer to register with another practice, NHS Choices website can help you find another practice in your local area however, we would like to continue to welcome you in to our surgery.

Thankyou