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Just fantastic

Story from nhs.uk

"Just fantastic"

About: The Royal London Hospital

What I liked

I actually visited the Ambrose King sexual health centre but cannot find sexual health listed as an option. I have been here a few times for check ups and have always been impressed by the staff's amazing qualities. From reception to the doctors to the nurses and health advisers, they make you feel welcome, the discussions are very frank and never make you feel embarrassed. When you are nervous (I have a massive phobia of needles) they are very understanding and comforting and you honestly get the impression that these people are passionate about their job and they really want to make a difference to the large numbers of STIs in the UK. I could not recommend this centre highly enough.

What could be improved

The waiting times can be a little galling but if you get there early it's not so bad

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Responses

Response from The Royal London Hospital 13 years ago
The Royal London Hospital

Submitted on 06/04/2011 at 17:23
Published on nhs.uk on 17/04/2011 at 10:52

Thank you very much for taking the time to send in your feedback. We are glad you had a positive experience using the sexual health service at the Ambrose King Centre. Your kind comments about our staff have been passed onto the senior nurse to share amongst the team. We are pleased to hear you found our staff to be welcoming, understanding and passionate. It is much appreciated when patients take the time to pass on their praise and thanks to our hospital staff.

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