"Clinic A was very efficient and clean -..."

About: Manchester Royal Eye Hospital

What I liked

Clinic A was very efficient and clean - staff were helpful and courteous

My appointment was for 10.40 am and was seen at 11 am. Tests were run and I was

discharged and out of the hospital by 11.45 am

What could be improved

I received 2 letters from the Eye Hospital confirming I would be getting an appointment before I actually got the last letter with my appointment date. Seems a lot of letters for the one

appointment ?

Anything else?

My tests were fairly routine and non serious - having read about other patients' experiences on the website I was apprehensive about waiting times etc but I experienced no problems at all.

Story from nhs.uk

Responses

Response from Manchester Royal Eye Hospital 9 years ago
Manchester Royal Eye Hospital
Submitted on 03/02/2011 at 08:35
Published on nhs.uk on 04/02/2011 at 04:00


Thank you for your comments posted on the NHS Choices website regarding your care. It was very kind of you to write and compliment the staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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