What I liked
I've been a far too frequent visitor to the outpatients department, phlebotomy area, renal ward and more recently, ante-natal wards and facilities - and the friendliness and knowledge of staff - from reception desks to consultants is excellent.
Text reminders for appointments are useful.
What could be improved
The hospital is terribly old in part, for example, the Maternal Fetal Assessment Unit is in the basement, and not a particularly pleasant walk.
Very long waits to see consultants, despite appointment times - but, all is forgiven once you're in the room, and it's best to just assume you'll be there longer than expected.
Look forward to the new block opening (although there's something reassuring about the age of the hospital building).
"I've been a far too frequent visitor to..."
About: The Royal London Hospital The Royal London Hospital London E1 1BB
Posted via nhs.uk