"Having taken my daughter into A&E..."

What could be improved

Having taken my daughter into A&E suffering from severe abdominal pain asked the receptionist if she could help...was told she would when she'd finished what she was doing!

After being taken to a cubicule she was given pain relief which had adverse effects so I went to the nurse station for help...to be met by the same person her reaction was...shes on a bed isn't she? well yes I replied...well she'll be ok then. When a loved one is really not well its just not acceptable to be growled at.

Sorry but I expect to be spoke to in a proper manner as do hopital staff!

If they don't want to be civil to patients and carers they need to find another profession.