What I liked
Knowledgeable staff, friendly and professional. Worked well together - although busy had time to talk to relatives.
General atmosphere of SSU - everyone working flat out but not ignoring patient needs.
Good food choices and delicious (so my dad said)
Handled a difficult conversation with me and then with my father as well in a very sensitive way. not rushed - lots of explanations about diagnosis and next steps...offered options
I had absolute confidence in the whole team
What could be improved
SSU looks a bit old and tired so well done for it being clean and tidy!
thanks you so much - and well done to the SSU team!
"Knowledgeable staff, friendly and..."
About: Lister Hospital Lister Hospital Stevenage SG1 4AB
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