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"Ward D44"

About: Sunderland Royal Hospital / Accident and emergency

(as the patient),

Thier is no privacy on ward after been to a&e on the friday an appointment was made for me to have a scan on monday to check for blood clot which turns out  I didn't need scan as was no veins on side of hand where injury was.

Now to ward d44 where I had to go for result the ward is an eye opener rooms just full of chairs, set up with no room to move .with one bed at end where called to for curtain pulled around and everyone can hear your business.

When when did see doctor/consultant not sure which one was told the tests were clear which I know as was nothing wrong with part of arm they done scan on, got the feeling the doctor/consultant had not read my notes from a&e as I told them what a&e thought injury was. So after repeating myself to try and get them to listen to me I was told just to rest it so I will follow their instructions even though again I got impression they were not listening all they was bothered about was getting through the patient in ward/unit.

After my experience of the ward departments and way treat of doctor/consultant I would rather suffer than go through that experience again.it made me realise why I never bother with doctor. 

Staff attitude

Staff attitude


Environment

Environment


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Responses

Response from Nichola Taylor, Communications & Media Officer, South Tyneside and Sunderland NHS Foundation Trust 6 years ago
Nichola Taylor
Communications & Media Officer,
South Tyneside and Sunderland NHS Foundation Trust
Submitted on 03/11/2017 at 09:35
Published on Care Opinion at 12:39


I'm really sorry to hear that you felt like this. If you would like us to look into this further for you please contact our Help and Advice Service on:

Email: Helpandadviceservice@chsft.nhs.uk

Telephone: 0191 569 9855 or freephone 08005876513

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