"'Talk to your GP about your mental health' wish..."

This surgery is shocking & needs new practitioners! I am absolutely fuming. It is hard enough opening up to a GP about mental health issues, but made 100 times worse when talking to the GP at Harold Street Medical Centre. I am made to feel uncomfortable, as I had no support or guidance. I was clearly scared to open up and explain in depth. My GP just types on the computer, doesn't really speak much either. I never get a welcoming or asked how I am. I just sit awkwardly. Once I explained my symptoms and difficulties, I wasn't really given any information back. I was laughed at by the GP a few times when asked 'who do you have around you that you'd feel comfortable talking to' I had to repeat myself numerous times stating that I have no family or friends I feel able to talk to and all I got back was 'you must have' and laughter. All I was told was that I was put on a waiting list to see iapt and I'm 'urgent'? I had to google what iapt was because this wasn't even explained to me. I left the surgery feeling embarrassed. After a 4 week wait, I was referred to who I believed to be a counsellor who came into the surgery. I have just come back from my second 30 minute session with the 'counsellor' which was absolutely SHOCKING. Most of the time I was sat in silence staring at the walls. It was as though they expected me to know everything! I was crying, upset and I felt as though I was getting asked all the wrong questions. They didn't give me any information all I have been given is an 'emergency card' with contact numbers on in case I attempt suicide.. again. They seem to be getting paid for nothing. No one has helped in the slightest. In fact both practitioners have made this even more difficult for me to deal with. I feel embarrassed, disgusted, let down and fed up! I am on another waiting list, for 4 weeks just to see a counsellor, when I thought that was who I had previously waited to see in the first place! Another 4 weeks is a very long time when you're living with Depression & Anxiety. Well I think that's what is wrong me, they haven't given me any answers to anything. I haven't been given anything to focus on or distract myself with in the mean time. No advice, no comfort or reassurance. I was just told to leave because another patient was due to be seen. A lot of stigma is attached to metal health and all these professionals say 'mental health is just as important as physical health, 'mental health is a real illness'. I wouldn't walk into A+E and be laughed at or be told to come back in 4 weeks for the 2nd time. Absolutely disgusted!!!