"Hypocrites"

Having tried to get treatment for a crown for over the last 2 months, Today was the final insult . After being promised that my final treatment for this procedure would take place on the 08/12/2016. I arrived in good time to be told that they tried to contact me earlier in the day, but the crown would not be ready for at least another week. My Partner who needed to take time off work to take me, was told he could not attend this surgery because he missed an appointment. These hypocrites state 24 hours notice is required , but can cancel at 15 minutes notice. stating they phoned to try to avoid us attending. on checking my answer machine no attempt made.