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"Coil replacement at Beckenham Beacon"

About: Bromley Healthcare / Contraception and reproductive health service

(as the patient),

Most women would agree that having to get a coil replaced isn't the most pleasant of experiences but the staff here were brilliant. Dr Clio and Julie were a fab team who were both highly considerate and put me at ease quickly. They did a great job of explaining everything and plenty of friendly chat to distract me from the procedure. Before I knew it, it was over. They made sure I was informed of what I might feel in the coming week and the after care details, and whether I wanted to take painkillers with me. I cannot praise these ladies highly enough and wish their unit continued success. I hear they receive patients from far and wide as they have a great reputation. I can see why.

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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare 6 years ago
Julie Miller
Patient Experience Lead,
Bromley Healthcare
Submitted on 31/10/2017 at 08:10
Published on Care Opinion at 10:43


Dear noox

Thank you so much for taking the time to provide this excellent feedback regarding your care.

I am delighted that your experience of the contraception and reproductive service was so positive.

I am sure that your posting will help reassure other patients who are considering the same procedure.

I will also make sure that both Dr Clio and Julie are made aware of this feedback

Wishing you all of the very best

Julie

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