"I had cataract surgery in April and was..."

About: Princess Alexandra Hospital (Harlow)

What could be improved

I had cataract surgery in April and was still going back in September for treatment,then discharged myself from M/S Flays eye clinic,there was no way they were going to do my other eye! i would not let them wash my car,they never kept me informed what was going on,because i am sure they messed up big time...

Anything else?

Yes bedside manners are missing!!

Story from nhs.uk

Responses

Response from Princess Alexandra Hospital 9 years ago
Princess Alexandra Hospital
Submitted on 04/11/2010 at 11:07
Published on nhs.uk on 05/11/2010 at 04:01


We are sorry that you were not happy with the outcome of your surgery and our services afterwards. Should you wish to contact our Complaints Department on email: complaints@pah.nhs.uk we will look into your concerns and formally respond to the points you raise. Thank you for providing your comments.

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