"I would like to give my thanks all the..."

About: Lister Hospital

What I liked

I would like to give my thanks all the Nursing and Medical Team from ward 10 and those in outpatinent involved in the care of my mother recently. This was a particulary stressful time for her and the family and she was met with kindness and professionalism at all stages.

What could be improved

Waiting times for prescriptions in the pharmacy department; I had to wait an hour on both occasions to collect my prescription following a stressfull outpatient appointment and admission for investigations.

Story from nhs.uk

Responses

Response from Lister Hospital 9 years ago
Lister Hospital
Submitted on 08/10/2010 at 12:33
Published on nhs.uk on 09/10/2010 at 04:01


Many thanks for your feedback on your mother's care, which we will make sure reaches the clinical team on ward 10 here at the Lister. We will also make sure that the hospital's pharmacy team get to hear your concerns about the pharmacy service.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful