"I visited the Theatre Admissions Unit as..."

About: Royal Hallamshire Hospital

What I liked

I visited the Theatre Admissions Unit as a day case for minor surgery, although i ended up staying over night. I was very anxious and the staff made efforts to reassure me. Every member of staff i encountered from the Support Workers to the Anesthetist was professional and kind. I was spoken to at a level that i could understand and felt i was able to approach them with my concerns.

I can almost say that it was a pleasurable experience which may sound ridiculous. But i came away feeling proud of the NHS . Highly recommend the Unit and i hope the staff are aware of what a high level of care they are giving. Very much appreciated.

Story from nhs.uk

Responses

Response from Royal Hallamshire Hospital 9 years ago
Royal Hallamshire Hospital
Submitted on 29/10/2010 at 15:42
Published on nhs.uk on 30/10/2010 at 04:01


Thank you very much for taking the time to comment on your recent hospital visit. We are delighted to hear that you felt you received a high level of care, and were pleased with how our staff communicated with you.

Your very kind words will be passed on to the staff on the Theatres Admissions Unit.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful