"I visited A & E - service was..."
About: Fairfield General Hospital Fairfield General Hospital Bury BL9 7TD
Posted via nhs.uk
What I liked
I visited A & E - service was satisfactory. Wait was long but to be expected.
What could be improved
Went in with a very swollen leg unable to walk. Xray apparently showed no broken bones. Sent home with pain killers.
Returned 5 days later as requested for further investigation. As I was experiencing pain and could not walk I had further xrays. Leg found to be broken. Sent home to return in 3days to a fracture clinic. When I asked for immediate treatment the Dr said I was not an emergency.
I have now spent 7 days hardly able to move sat in a chair with a painful leg. Not able to sleep as everytime I move the leg sends shooting pain around the break.
1. Incorrect diagnosis.
2. No treatment offered for 3 days after correct diagnosis.
3. Complaints procedure will be iniatiated.