"The area was clean."

About: St George's Hospital (Tooting) (London)

What I liked

The area was clean.

What could be improved

i visited the gynaecology unit-fertility clinic. the waiting times are ridiculous. i was double booked on 4 occasions, one where i wasnt event old i was double booked and when i came in for my appointment they had no record of me having the appointment even though i had the letter in my hand. i was told that i might be seen by the doctor but it was not definete..i waited for 3hours to find out i would have to return anyways because the doctor had to leave. I have been refused treatment because i hardly show any symptoms of the condition i have; that should not make any difference to the situation. I have now been discharged without any treatment whatsoever after visiting the hospital for 2 years to have scans and tests.

Anything else?

i would not reccommend this hospital to anyone.

Story from nhs.uk


Response from St George's Hospital (Tooting) 9 years ago
St George's Hospital (Tooting)
Submitted on 10/11/2010 at 10:57
Published on nhs.uk on 11/11/2010 at 04:01

Thank you for taking the time and trouble to post on NHS Choices. Your poor experience is cause for great concern.

We would welcome the opportunity to provide you with a personal reply regarding your experience and if you wish (and have not done so already) please contact the complaints and improvements department (complaints@stgeorges.nhs.uk).

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