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The staff ( nurses, doctors and support...

Story from nhs.uk

"The staff ( nurses, doctors and support..."

About: Leicester Royal Infirmary

What I liked

The staff ( nurses, doctors and support staff) on the Haemotology Ward and in the Bone Marrow Unit were exceptionally professional, friendly and caring. I was always made to feel that my care and treatment was very important to them. All my family and friends who visited enjoyed the relaxed and friendly atmosphere on the wards and were reassured by their knowledge, understanding and high level of care.

I continue to attend regularly as an out-patient and find the level of care has remained consistently high.

What could be improved

Nothing

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Responses

Response from Leicester Royal Infirmary 10 years ago
Leicester Royal Infirmary

Submitted on 09/10/2013 at 18:26
Published on nhs.uk on 10/10/2013 at 04:00

Thank you for taking the time to leave your comments about your experience at Leicester’s Hospitals. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. Kind regards Communications Team Leicester's Hospitals

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