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Desperately seeking help and seem to be getting nowhere!

Posted By Crc

"Desperately seeking help and seem to be getting nowhere!"

About: General practices in Lanarkshire

(as a parent/guardian),

We have tried with little avail to seek help from our GP and Camhs service for my nephew. His behaviour has escalated to beyond normal childhood behaviour to the point where we have been physically assaulted and have shown evidence of this to our GP and advised Cahms. . . We understand that there are waiting lists etc, but we have been let down by a GP who we think has not put referrals through in a timely manner and we feel fobbed off by Camhs who keep telling us to wait for word. . . which there has been no letter and no callback when I have been advised I would get a call. I understand how stretched the NHS is, but we are desperately seeking help and seem to be getting nowhere!

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Responses

Response from Jim Murray, Service Manager, Childrens Services, Wishaw Health Centre, NHS Lanarkshire 7 years ago
Jim Murray
Service Manager, Childrens Services, Wishaw Health Centre,
NHS Lanarkshire

Submitted on 20/10/2017 at 15:47
Published on Care Opinion at 15:54

picture of Jim Murray

Dear Crc,

I am sorry to hear that you feel your nephew's behaviour is escalating to a worrying level. Your GP's request for assistance would have been screened by the receiving CAMHS team, who would then prioritise seeing your nephew based on an assessment of his clinical need.

We are experiencing some difficulty in recruiting to specialist posts in CAMHS just now and we are seeing an increased demand for services, this means that waiting times are longer than has been the case in Lanarkshire previously. We are actively recruiting and hope that waiting times will reduce in the near future.

If you feel that your nephew's behaviour has changed or has escalated since the referral was made to CAMHS, then please let me know which locality team is involved. I will ask the team coordinator to contact and discuss any change in presentation with you. They will be able to decide clinically if there is an urgency which requires your nephew to be seen sooner than has already been indicated.

You can contact me or the administration staff here, either Alison or Dawn on 01355597438

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Response from Jim Murray, Service Manager, Childrens Services, Wishaw Health Centre, NHS Lanarkshire 7 years ago
We have made a change
Jim Murray
Service Manager, Childrens Services, Wishaw Health Centre,
NHS Lanarkshire

Submitted on 12/12/2017 at 15:52
Published on Care Opinion at 16:01

picture of Jim Murray

The team Coordinator did call the Childs Father and they discussed the urgency of the case as was recommended. This led to the young person being seen and he is now in being seen by the CAMHS service.

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