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Was really shocked about the level of...

Story from nhs.uk

"Was really shocked about the level of..."

About: The Royal London Hospital

What I liked

Was really shocked about the level of care I received from the nurses and doctors who were so very busy, nothing was too much trouble I was treated well and everything about my care was explained. The triage doctor who booked me in went out of her way to come and find me to see how I was, what a refreshing change! The ward was immaculate, and when I went for a shower, I returned to a bed freshly made with clean linen. Hot fresh food, and even tho there were people on teh ward who were dam right rude to the nurses, not once did they show anger, annoyance, they remained smiling and upbeat, lovely people doing a really hard job!

What could be improved

Honestly nothing.

Anything else?

Dont think they get the credit they really deserve.

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Responses

Response from The Royal London Hospital 13 years ago
The Royal London Hospital

Submitted on 20/10/2010 at 16:25
Published on nhs.uk on 21/10/2010 at 04:00

Thank you very much for taking the time to give us your positive feedback on the care provided by our nurses and doctors at The Royal London Hospital. We’re really pleased that you found our staff to be caring, pleasant and understanding. Your kind comments will be shared with all relevant staff.

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