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Care Opinion

I don't actually think that the...

Story from nhs.uk

"I don't actually think that the..."

About: George Eliot Hospital - Acute Services

What could be improved

I don't actually think that the consultant listened to my husband and me at all; the 3 student doctors spent most of the time staring at the floor. The consultant lacked knowledge; offered no options and did not understand the side effects of their suggested recommendation. A very poor service from which I will take a while to recover.

Anything else?

I will be going back to my gp to ask to be referred to a different hospital.

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Responses

Response from George Eliot Hospital - Acute Services 13 years ago
George Eliot Hospital - Acute Services

Submitted on 13/09/2010 at 15:04
Published on nhs.uk on 14/09/2010 at 04:00

Thank you for your feedback, we are sorry to hear that your experience fell below the standards of care we aim to provide.

We would encourage you to contact our Patient Advice and Liaison Service on 024 7686 5550 or 0800 0407 194 or via pals@geh.nhs.uk so that we can we can discuss what happened and learn from your experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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