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Excellent care given by the Physio Department

Posted By RESPECTFORTHERULES

"Excellent care given by the Physio Department"

About: University Hospital Ayr / Physiotherapy

(as a staff member),

I had an appointment this week by Arlene and would like to praise her on  the treatment she gave me.   She made me feel very comfortable and was able to diagnose the problem which is just muscular and will heal with the right exercises and treatment.   Look forward to seeing Arlene again for another check up.   Thanks a million  Arlene.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 16/10/2017 at 11:01
Published on Care Opinion at 11:42

picture of Eunice Goodwin

Dear RESPECTFORTHERULES,

Thank you for this glowing tribute to Arlene. I have sent this on to her and I am sure she will be delighted. It is quite incredible what good advice from Physiotherapists can achieve so I am delighted you are getting this excellent help to make you better.

best wishes,

Eunice.

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