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"telephone contact for ward 4B"

About: St Bartholomew's Hospital

I have been trying for an hour today to find our whether my husband's heart surgery has gone ahead. The two extension numbers in the Patient Information booklet which I picked up in the ward day room yesterday go straight through to Lloyds Bank. Perhaps that's just a temporary cabling problem. The Barts switchboard also put me through to Lloyds first time round, and the second time nobody answered.

Relatives need to know what's happening. I live over 50 miles away but I guess I will have to come to the hospital to find out.

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Response from St Bartholomew's Hospital 7 years ago
St Bartholomew's Hospital
Submitted on 13/10/2017 at 15:19
Published on nhs.uk at 16:34


We are very sorry to hear of your difficulty and inconvenience contacting the ward and apologise for the incorrect information provided to you. We will take urgent action to locate and remove the leaflet from the ward areas until we are assured that the correct telephone numbers are listed.

Please call our governance team on 0203 765 8868 and they will assist with provision of the correct number for your husbands ward.

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