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"Southampton X Ray and Ultrasound GP Booking Line"

About: Southampton General Hospital

This is about the Southampton X Ray and Ultrasound GP Booking Line, 02381204015. They do not answer the phone, I tried for a week, multiple times a day, different times a day; for 10 minutes straight sometimes. Nothing, Just the same message "This is the XRAY and Ultrasound GP Booking Line which is open 9 am to 4pm Monday to Friday All of our operators are currently busy please try again later click"

My GP gave me this number and told me to call them for an appointment for an XRAY. Impossible. I have tried more than a hundred times,

There is just a brick wall and complete disdain for patients. Outrageous. No wonder GP gave me the number and no wonder GP Office won't do it.

Why is this ok?

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Responses

Response from Southampton General Hospital 7 years ago
Southampton General Hospital
Submitted on 24/10/2017 at 08:52
Published on nhs.uk at 12:30


Please do accept our apologies that you have experienced such difficulty and inconvenience attempting to make an appointment using this number.

It is a busy service but is manned during these hours so it is disappointing you were unable to get through on so many occasion.

Please do contact our patient support services if your appointment is still outstanding and we will ensure that an appointment is made for you.

Our contact number is 023 8120 6325.

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