"Disgusting behaviour (Nurses ward 18)"

I was told by a visiting relative that my 99 year old friend had been spoken to in an abrupt manner by two nurses on ward 18. This information came from her mother another patient in the opposite bed, who had been listening to them telling her adruprly to stand up...stand up...The curtains were drawn around her bed so she couldn't see them but could hear them. My friend cannot even weight bear so wouldn't have been able to do what they said. When I questioned my friend about this she told me she was then pushed on the bed. I asked her if she wanted me to complain but she said no. I am disgusted if this is true. I have no reason to not believe either accounts. The lady in the bed opposite was of sound mind in her 70s and my friend even though is 99 has a perfect mental capability.