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"After cutting his face badly and..."

About: Lincoln County Hospital

What I liked

After cutting his face badly and losing/damaging some teeth after falling on 18 July 2010, our 20 year old son attended A&E and was admitted overnight to Bailgate Ward before subsequently being assessed, treated and stitched in the Maxillo-facial Clinic 9. He subsequently re-attended this clinic at short notice to check on a few minor complications which developed and was treated relatively quickly on each occasion..

Throughout his treatment,we were very impressed with the majority of the hospital staff who were involved at various stages in A&E, Bailgate Ward and Clinic 9, as they were very considerate of both our son's and our own parental concerns about both the short-term and longer-term effects of a facial injury. The initial repair stitching was done very carefully and professionally to try and minimise scarring and both the major cuts he sustained are now healing well.

Overall, we were very happy with the service provided by Lincoln Hospital and would like to thank them for the treatment provided. logo
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Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 9 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 11/09/2012 at 20:20
Published on Care Opinion on 12/09/2012 at 08:57

picture of Jennie Negus

Thank you very much for your feedback and I am very pleased that you and your son received such good care - I am sorry however that we are replying so late to your posting but we have only recently set up our systems to do so and felt it important to still track back through older postings - even after this amount of time they are still valuable to us.

Thank you again

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