"Nothing - all rude"

About: St Mary's Hospital (Manchester)

What I liked

Nothing - all rude

What could be improved

The main area of problems I have had with this hospital is the Doctors secreatarys - they never call you back when you need urgently to speak with someone and quite often are very abrasive and rude

Story from nhs.uk


Response from St Mary's Hospital

Thank you for your feedback. We are sorry to learn that your experience was not as positive as we would hope. If you would like to discuss this with us, feel free to contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk.

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