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"Excellent Nurses in day surgery"

About: University Hospital Wishaw / Day Surgery

(as the patient),

I recently was in the day surgery for an operation to repair a bicep tendon rupture...... as any person, I was quite nervous about the whole thing..... but I was blown away by how nice each and every staff member I came across was..... from the surgeon, no the nurses to any staff member I came across, they were absolutely fantastic and made me feel totally at ease....

Not only that but beside me were some other patients awaiting surgery who were a little more upset but again, I could hear how amazing the staff was to put these people at ease and how much patience they were showing everyone.... especially with how busy it was.....

I was blown away by how helpful the staff were in Wishaw, I really was and have been praising them to the high heavens, they don't get praised enough. I was going to bring in chocolates or something for the nurses but was advised to do this instead but if you still want the chocolates, just reply and let me know....

Your staff are fantastic and really do a great job, I know how much strain you must be under and it's amazing how polite and friendly you still are......

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Responses

Response from Fiona Cowan, Clinical Nurse Manager, Perioperative Services., NHS Lanarkshire, NHS Lanarkshire 6 years ago
Fiona Cowan
Clinical Nurse Manager, Perioperative Services., NHS Lanarkshire,
NHS Lanarkshire
Submitted on 29/09/2017 at 15:33
Published on Care Opinion at 15:46


picture of Fiona Cowan

Dear Martin G


Thank you for taking time to email care opinion. I am delighted to hear that you have had such a positive experience in Day surgery and Theatre at Wishaw.

The team are very professional and experts in putting patients at ease and caring for them through their peri-operative journey.

I will pass on your kind thanks to all the team as this feedback is most welcome.

I trust that you are recovering well

Kind regards

Fiona Cowan

Senior Nurse, Theatre, Day Surgery and Endoscopy

NHS Lanarkshire

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