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"Everything was absolutely fantastic"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

I recently had my third foot operation at Holme Valley Hospital and everything was absolutely fantastic. All of the staff from the reception to the consultant were just great. I had to have a titanium plate and six screws put in my foot.. The staff attitude was just great, because I'd had a local anesthetic they were chatting to me and we were having a laugh, you can't get a better experience than that really, laying on a table feeling a bit nervous and scared but being bale to have a laugh! Although I wasn't too nervous as I had had two operations already and I knew they were great.

I went in four times after the op for follow ups to have my dressing changed and removed etc. They also fitted me with an air boot rather than a cast which was really good because it meant I could put my foot on the floor.

I've even though long and hard about anything which could have been improved and I can't think of anything. The only possible thing that could have been better was the coffee that they gave me after my operation, but even so, getting a coffee and biscuit after the surgery was lovely.

Everything has been so great I even baked them a chocolate cake to say thanks!

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Responses

Response from Sarah True, Head of Involvement, Locala Community Partnerships 7 years ago
Sarah True
Head of Involvement,
Locala Community Partnerships
Submitted on 25/09/2017 at 14:30
Published on Care Opinion at 21:39


Dear Main381

Thank you so much for taking the time to send us this feedback. We are so pleased to hear that all your visits to the Day Surgery Unit at Holme Valley have been so positive. I will ensure this is shared with all the team here who will be delighted to receive such lovely comments.


Thank you for the wonderful cake and we'll see what we can do about the coffee!!

Best wishes

Sarah

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