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"Follow up appt breast unit"

About: Pilgrim Hospital / Breast surgery

(as the patient),

I saw Mr jeypaul in Boston breast unit for a follow up appointment post breast cancer. He was so kind, caring and compassionate. He treated me with great respect. He listened to my concerns, discussed everything thoroughly with me, and generally put me at ease. He gave me a thorough check up which eased my mind emmensely.

BJ the HCSW was fantastic, she treated me with respect, care and compassion, helping to ease my anxiety.

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Responses

Response from United Lincolnshire Hospitals NHS Trust 7 years ago
Submitted on 02/10/2017 at 14:46
Published on Care Opinion at 14:55


Dear Cake Lady

Thank you for taking time to leave feedback following your visit to Boston Breast Unit last week.

I will ensure your kind comments are shared with those colleagues you have identified.

Warmest regards

Mr Dinesh Thekkinkattil, Consultant Oncoplastic Breast Surgeon, Pilgrim Hospital

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 7 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 02/10/2017 at 14:57
Published on Care Opinion at 15:03


picture of Sharon Kidd

Hi Cake Lady

Our Staff Awards are the way we celebrate the best of ULHT

Thank you for posting such lovely comments about the breast team at Pilgrim. Each year, the staff awards provide a chance to recognise the hard work, dedication or fabulous care given by our staff members and teams. If you would like to nominate Mr Jeypaul and/or the breast team please visit https://www.ulh.nhs.uk/about/staff-awards/ for further details.

Kindest regards

the Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from United Lincolnshire Hospitals NHS Trust 7 years ago
Submitted on 03/10/2017 at 11:59
Published on Care Opinion at 12:11


Dear Cake Lady

Many thanks for posting your feedback. Even though I did only what I am expected to do, it is so comforting to know that you recognised my care of duty and also that you took time to share this appreciation. It is so encouraging and I will take it as an incentive to continue to care in the same way.

Needless to say that myself and BJ (HCSW) work as a team. So we will share the accolade.

Kindest regards

Mr K.Jeyapaul.

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