"My 84 year old mother spent 6 weeks in..."

What I liked

My 84 year old mother spent 6 weeks in Aldenham ward after assessment in AAU. She was treated extremely well by all staff - doctors, nurses, HCAs, domestic staff etc. Nothing was too much trouble for any of them & they all showed professionalism, kindness & sensitivity through a very difficult time for her & her family.

Sometimes it was a little difficult to get up to date information on her condition & treatment but I was always given time on request by doctors & nurses to discuss details.

Anything else?

I was very impressed by how hard all the staff on the ward worked with all the patients, some of whom obviously had very great needs & frail health.