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Paediatric care

Posted By Poster576

"Paediatric care"

(as a parent/guardian),

My baby son had a urine infection and was admitted to hospital. He was referred for tests and I wanted further information before deciding what to do next. I phoned his consultant, Dr Jeffries, and she took as much time as I needed to explain what had happened and what to expect next. She didn't make me feel like a pest taking up time over the phone that wasn't prebooked or allocated via appointment.

At our last appointment she was very understanding and supportive. She had a further ultrasound ordered in line with our care preferences and I'm very grateful for this. The care my son had both in and out of hospital has been excellent and I just want to pass on my thanks to Dr Jeffries.

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Responses

Response from Jim Murray, Service Manager, Childrens Services, Wishaw Health Centre, NHS Lanarkshire 6 years ago
Jim Murray
Service Manager, Childrens Services, Wishaw Health Centre,
NHS Lanarkshire

Submitted on 08/09/2017 at 13:07
Published on Care Opinion at 13:32

picture of Jim Murray

Hi Poster576,

Thank you for taking the time to post your experience of the Paediatric service. I am glad you're experience was positive and you felt involved in decisions around your son's care. I will pass your comments back to Dr Jeffries and the clinical team at Wishaw.

I wish you and your son all the best going forwards.

Regards

Jim Murray.

Service Manager

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