This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Most of the staff very friendly but..."

About: Basildon University Hospital

What I liked

Most of the staff very friendly but poorly informed.

What could be improved

ward was not clean, blood on sheets and stained floors.

Anything else?

Relatives to be kept updated especially if patient unable to do so themselves

More about: logo
Do you have a similar story to tell? Tell your story & make a difference ››


Response from Basildon University Hospital 11 years ago
Basildon University Hospital
Submitted on 18/08/2010 at 15:49
Published on on 19/08/2010 at 04:00

We would welcome the opportunity to look into these significant concerns and apologise for the distress this has caused. Please do not hesitate to contact our Patient Advice & Liaison Service (PALS) on: telephone 01268 394440 or email: if there is no one to take your call please leave a message and you will be contacted as soon as possible.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Next Response j
Previous Response k