"My recent experience at RBH ENT department"

Dear ENT team

Yesterday I had my results from last Friday's Biopsy/Laser treatment.

As ever, the whole ENT team was excellent!

My first encounter with RBH ENT was with one of the specialist team on Saturday 3rd June and from that first meeting everything flowed most efficiently and professionally.

I should like to thank, and commend most highly, the work of the RBH and in particular the work of the ENT department.

Every appointment and procedure was carried out by cheerful and sensitive staff, who always treated me, the patient, in a way that was inclusive and informative. I was given the opportunity to ask questions and felt a part of the decision making procedure. All information was available to pre-read and was easy to understand!

Please pass on my thanks and best wishes to the whole team (from reception to theatre)

Yours sincerely

Robert Roscoe