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"Stay in ward 1c"

About: West Cumberland Hospital

I have recently spent 10days in ward 1c at the bedside of a critically ill patient who unfortunately passed away. He received the best treatment imaginable always treated with so much compassion and dignity. In addition the staff who were always so busy found time to look after me and other family members. I cannot praise them enough for all their kindness. One night I stayed all night and was provided with a reclining chair for sleeping on and during the night I saw how the same excellent level of care was given to the patient. One night I left at 1am and was asked to ring the ward to let them know I had arrived home safely.

I cannot thank the staff enough for the cups of tea, pieces of toast and bowls of soup they provided me with to ensure I stayed ok. This hospital must have the best staff in the country and I will forever be so grateful to them.

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Responses

Response from West Cumberland Hospital 7 years ago
West Cumberland Hospital
Submitted on 04/09/2017 at 09:40
Published on nhs.uk at 12:33


Please accept our condolences at this sad time, we are sorry to hear about the death of your loved one. Serious illness can be very difficult to deal with and I am glad that you and the family found some comfort from the care and compassion shown on Ward 1 at West Cumberland Hospital.

I will forward your kind comments to the ward teams involved who will appreciate that you have taken the time to thank them.

With our sincere condolences to all the family

Alison S-D

Patient Experience

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