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Care Opinion

Being treated like a person, in a...

Story from nhs.uk

"Being treated like a person, in a..."

About: Leicester General Hospital

What I liked

Being treated like a person, in a friendly manner and with respect. I cannot praise the staff enough.

What could be improved

The seating area is pretty awful (but the seats were comfortable) There were people unable to sit down due to numbers.

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Responses

Response from Leicester General Hospital 8 years ago
Leicester General Hospital

Submitted on 28/11/2013 at 16:42
Published on nhs.uk on 29/11/2013 at 03:00

Thank you for taking the time to leave your comments about your experience at Leicester General Hospital. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you would still like you comment or concern to be investigated, please contact PILS on 08081 788337 or online at www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/contact-form/. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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