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A Terrifying Experience

Story from nhs.uk

"A Terrifying Experience"

About: Spire Regency Hospital

Despite telling the nursing staff that I was terrified of hospitals, I was dumped in a room for 4 hours without anybody bothering to see if I was ok.

In the end I got so wound-up that I left before I could be treated.

The staff are a disgrace.

I wouldnt recommend to my worst enemy.

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Responses

Response from Spire Regency Hospital 6 years ago
Spire Regency Hospital

Submitted on 01/09/2017 at 14:53
Published on nhs.uk at 15:30

We are so terribly sorry to hear of your experience. We do endeavour to keep our patients updated and sincerely apologise if on this occasion we failed to do so.

We would welcome the opportunity to investigate your report further, to help us improve the experience for our patients going forward.

If you would be willing to talk to us, please contact our Management Support Team on 01625 507488.

Kind regards,

Spire Regency Hospital

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