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Amazing experience and care

Story from nhs.uk

"Amazing experience and care"

About: University Hospital Of North Durham / Maternity care

Had my daughter here on 16th August 2017 and can't thank the staff enough. From start to finish on the maternity wards my partner and I were treat with respect dignity care compassion. We were kept informed the whole time we were there. 3 nights I ended up staying in and did not find the hospital stay stressful at all. Even the food was good. And the lovely midwife who delivered my daughter Emilee deserves a pay rise. What a lovely kind and caring person can't thank the midwife enough for an experience we will never forget. Hoping this feedback gets back to them.

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Responses

Response from University Hospital Of North Durham 7 years ago
University Hospital Of North Durham

Submitted on 21/08/2017 at 14:13
Published on nhs.uk at 14:32

Thank you for providing feedback on your < your daughter's recent visit to the Maternity Services at UHND. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with Maternity Services to pass onto the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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