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"I felt so lucky that I had such a professional team around me."

About: Aberdeen Royal Infirmary / Endoscopy

(as the patient),

I was booked for a colonoscopy I would like to say the staff at Aberdeen ARI endoscopy suite are so friendly and reassuring putting me at ease even though the proceedure is at times extremely uncomfortable.

April duly invited for another visit this time a flexi sigmoidoscopy again I was not looking forward to this. This time I as met by consultant surgeon Doctor Binnie who put me at ease straight away. The nurses in the endoscopy suite again so friendly.

My final visit to the endoscopy suite was July

As you can well Imagine starting to get fed up wth all attention my rear end is getting. again the staff I cannot fault them.

My final word is that I felt so lucky that I had such a professional team around me.

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Responses

Response from Maxine Callow, Deputy Service Manager, Medicine 4 (Medicine and Unscheduled Care Division), NHS Grampian 6 years ago
Maxine Callow
Deputy Service Manager, Medicine 4 (Medicine and Unscheduled Care Division),
NHS Grampian
Submitted on 17/08/2017 at 16:30
Published on Care Opinion on 18/08/2017 at 09:41


Dear Mc56,

Thank you so much for taking the time to feedback about your experiences on the endoscopy unit. The team will be delighted to hear they helped reassure you and put you at ease during the procedures. I really hope you have had a good outcome and are on the road to recovery.

Thanks Again

Maxine Callow

Deputy Service Manager

Medicine 4

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