"Lack of communicatuion to next of kin..."

About: St Helier Hospital

What could be improved

Lack of communicatuion to next of kin resulted in a wasted journey trying to visit as patient had been transfered to a different hospital. The ward were aware that I was on route and had mobile number for contact.

Anything else?

Keep relatives informed.

More about:

Story from nhs.uk

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