I've received 2 choose and book appointment letters from NHS Leeds recently listing dermatology clinics in the Leeds area which I could pick from. But only some of them also quoted their address so how was I supposed to make an informed decision as to the clinics most convenient for me to get to?
And those without addresses were providers/locations I'd never heard of which left me totally in the dark. On phoning to get more information I discovered 1 of them was in Bingley - hardly on my doorstep when I live in Leeds city centre.
I told the telephone operative of their shortcomings with the letter content but she made NO comment and showed no interest in doing anything about it. Surely it can't beyond the wit of the NHS to include the address for every clinic/location listed?
"More info needed for Leeds Choose and Book"
About: Leeds PCT Leeds PCT Leeds LS16 6QG
Posted by Scotsjimbo (as ),
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