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"Not a nice hospital"

About: Princess Royal University Hospital / Maternity

Comparing the service at PRUH with my current pregnancy to the experience of having my first son at a different hospital in South West London a few years back, the difference is shocking. This hospital is very busy, doesn't smell or look clean, can be difficult to get through to staff via telephone, parking is awful, staff not particularly friendly or helpful, communication not that good. Wouldn't recommend.

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Responses

Response from Princess Royal University Hospital 4 years ago
Princess Royal University Hospital
Submitted on 16/08/2017 at 17:44
Published on nhs.uk at 18:31


I am very sorry to hear that you would not recommend the Princess Royal to other mothers having their babies.

We usually receive very positive comments from patients who have their babies at PRUH but, in your case, we seem to have fallen short.

Parking is certainly an issue and I am sorry if this made things more difficult.

If you would like to discuss your experience further, please do get in touch.

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