My 84 year old mother was admitted to SHH in March and died three days later.
Her clinical treatment was satisfactory but we had to make a formal complaint regarding other aspects of her care and very poor communication. The hospital upheld our complaint, apologized and assured us that procedures had been put in place, or tightened, to ensure that future patients would be treated with due regard to maintaining their dignity, and that they would be in a clean and tidy environment at all times.
I suggest that relatives and friends of elderly patients check that high standards of care are maintained by all members of staff.
"My 84 year old mother was admitted to..."
About: Stepping Hill Hospital Stepping Hill Hospital Stockport SK2 7JE
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