"Resus & Ward 9"

About: Northumbria Specialist Emergency Care Hospital Northumbria Specialist Emergency Care Hospital Cramlington NE23 6NZ

Posted via nhs.uk 7 years ago

My grandmother was admitted to Resus at NSECH and then Ward 9. All staff were amazing, attentive to her and the family and couldn't do enough for us all. The doctor explained my Gran's condition in a very clear and sensitive way and we would like to thank all staff for keeping Gran comfortable and peaceful until the end.

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Northumbria Specialist Emergency Care Hospital

Submitted on 10/08/2017 at 16:59

Published on nhs.uk at 17:32

Dear Sir/Madam,
It was so nice to hear that your Gran was kept comfortable during her stay with us and I am so glad that your family was supported throughout. Thank you for taking the time to share your kind words with us, I will be sure to pass it on to the teams involved in your Gran’s care.
If you need anything more from us, please do not hesitate to get in touch.
Best wishes to you and your family,
Jan
Jan Hutchinson – Patient Experience Service Improvement Lead

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