"It is impossible to contact the..."
About: Western Eye Hospital Western Eye Hospital London NW1 5QH
Posted via nhs.uk
What could be improved
It is impossible to contact the outpatients staff. The phone goes unanswered for hours, or someone picks it up and then immediately hangs up. I was passed through 5 different phone numbers, none of whom were able to rebook an appointement. It is tragic that such a wonderful hospital with such talented doctors and nurses should be let down by the disgraceful standard of its administration staff.