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Professional helpful staff

Posted By capellatw74

"Professional helpful staff"

About: Royal Oldham Hospital / Maternity

(as the patient),

All the midwives and other staff in clinic are professional and helpful. The only negative thing was there was no fan on the whole ward and everyone was complaining about how hot it was.

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Responses

Response from Samantha Whelan, Patient Experience Midwife, Royal Oldham Hospital - Women's and Children's 6 years ago
Samantha Whelan
Patient Experience Midwife,
Royal Oldham Hospital - Women's and Children's

Submitted on 31/07/2017 at 07:28
Published on Care Opinion at 10:27

Thank you for taking the time to share your experience. It is good to hear that you found our midwives to be professional and helpful. We welcome suggestions on how to improve our service so I will forward your comments to the antenatal clinic manager regarding the provision of a fan. Thank you.

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Response from Samantha Whelan, Patient Experience Midwife, Royal Oldham Hospital - Women's and Children's 6 years ago
We have made a change
Samantha Whelan
Patient Experience Midwife,
Royal Oldham Hospital - Women's and Children's

Submitted on 10/11/2017 at 11:35
Published on Care Opinion at 11:38

Thank you for leaving your feedback. As a direct consequence of this we have managed to make a change. We have contacted our estates department who have altered the heating temperature to make the enviroment more pleasant and not as hot for our women. Once again thank you for your comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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