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"New Cross Hospital Midwife Led Unit"

About: New Cross Hospital / Maternity care

For someone whose past experience has left her with a physical fear of hospitals the MLU at New Croaa can only be described as amazing! I returned home today with my daughter having initially been told i wouldnt be allowed to use the MLU. The treatment by stafff - in particular two staff members, the facilities and cleanliness have gone some way to restore faith in the NHS. A huge thank you for the treatment received giving me the greatest amount of dignity possible while making aure the safety and wellbeing of my littleone remained paramount. Fantastic job!

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Responses

Response from The Royal Wolverhampton NHS Trust 7 years ago
Submitted on 31/07/2017 at 22:19
Published on Care Opinion on 01/08/2017 at 10:31


Dear Hannah Elphick

Thank you very much for taking the time to share your comments relating to your recent patient experience. May I also take this opportunity to congratulate you and your family on the birth of your baby daughter. I will share you comments with our staff and wish you all well for the future.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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