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"Podium ward 1. The cleaner"

About: North Middlesex Hospital / Oncology

I am still in the Podium 1 ward. One particular cleaner is excellent, 5 star service. Not only for their thorough way of cleaning every day including today as a Sunday. They are also well mannered and helpful and so proffessional in what they are doing and i have seen them go beyond their call of duty with patients in the room i am laying in. I was and am still very unwell and this note is an effort for me to write from my hospital bed but i am so impressed i thought i have to make the effort to write to you this note. I am receiving cancer treatment for the past 7 years in the day centre next door but my very first time in the podiom ward 1.. Regards Anneke Grobler

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Response from North Middlesex Hospital 7 years ago
North Middlesex Hospital
Submitted on 27/07/2017 at 11:35
Published on nhs.uk at 13:32


Dear Anneke

Thank you so much for your kind comments. We pride ourselves on working together as a team, from our cleaning staff, administrative staff, therapists, nurses and doctors on Podium 1. Sometimes we don't get everything right, but it is good to know that during your stay we made it a little more bearable. I will ensure that our partners in Medirest, and our cleaning team receive your feedback. Thank you for taking the time out to give us this feedback.

Neil Hardy-Lofaro

Managing Director

Cancer & Specialist Services

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