"Brilliant staff at the Fetal Medicine Unit"

About: St Mary's Hospital (Manchester) St Mary's Hospital (Manchester) Manchester M13 9WL

Posted via nhs.uk 7 years ago

My husband and I attended the FMU today after being referred to St Mary's by our local hospital after they thought our baby may have an anomaly in his brain (I'm 22 weeks pregnant).
From the reception through to the appointment all staff were caring and professional. At the scan I had locally I had endured lots of pressure and doctors appearing somewhat unsure. The consultant today put me immediately at ease and promptly got all the images they needed without too much pressure or looking confused. This along with a kind manner and I was really impressed.
Luckily for us the suspected anomaly wasn't confirmed but if it had been we couldn't have been in better hands. The only slight complaint was waiting a week for an appointment but again we understand this in the context of the pressures on the NHS.

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Manchester University NHS Foundation Trust

Submitted on 10/07/2017 at 12:43

Published on Care Opinion at 12:52

Thank you for your positive comments posted on the NHS Choices website regarding your care in the Fetal Medicine Unit here at Saint Mary’s Hospital. It was very kind of you to take the time to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to read that you found all staff caring and professional and able to put you at ease during what must have been a very anxious visit for you and your husband. I can assure you that we have passed on your thoughts to Dr Clare Tower, Clinical Director for Obstetrics and Mrs Kathy Murphy, Deputy Director of Nursing and Head of Midwifery and the staff involved. We wish you well for the remainder of your pregnancy

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St Mary's Hospital

Submitted on 10/07/2017 at 12:43

Published on nhs.uk on 21/03/2019 at 18:07

Thank you for your positive comments posted on the NHS Choices website regarding your care in the Fetal Medicine Unit here at Saint Mary’s Hospital. It was very kind of you to take the time to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to read that you found all staff caring and professional and able to put you at ease during what must have been a very anxious visit for you and your husband. I can assure you that we have passed on your thoughts to Dr Clare Tower, Clinical Director for Obstetrics and Mrs Kathy Murphy, Deputy Director of Nursing and Head of Midwifery and the staff involved. We wish you well for the remainder of your pregnancy.
The Patient Experience Team.

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Brilliant staff at the Fetal Medicine Unit

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