"Assess improsable for those in full time work..."

This practices has over 14000 patients. Higher than average number of which are in full time work who balance family, work and financial commitments. However, the practice is not equipped to meet the health needs of these patients. The practice is open from 9am to 5pm with no offer of extended hours or out of hours appointments. While this might be available (who knows?) it is not offered to patients. Myself and other patients with small children find impossible to get timely medical advice at this practice, we go directly to walking centre or A&E. GP practice management is not interested in listening to patients views. I have applied to join practice patients group but did not hear anything back for over a month.

Bottom line, GPs are generally good but if you can not get appointment, what's the point?