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"Review follow my hip replacement operation."

About: Hexham General Hospital / Trauma and orthopaedics

I was admitted to Hexham General Hospital on Friday 30th June at 0700. I was allocated a single room for my over-night stay in room No: 12 on Ward 3. My room had private facilities and a view of the outside world!

I was taken down to the theatre for my operation at 10.30 after having been visited by all of the staff involved in my operation (Surgeon, Anaethetist, Nurse Practitioner etc),

They were all so professional and reassuring that I did not feel worried or anxious in the slightest as I had total confidence in them. Following my operation and after a short period in recovery I returned to my room at 12.40.

The anaesthetic took a few hours to wear off and the feeling returned to my legs however, I had no pain.

Once back in my room I was monitored and observed on a very regular basis and brought tea and toast as I'd not had anything to eat or drink since the night before!

I was discharged the following evening as soon as the Nurses were happy with my readings (Blood pressure & temperature etc) and the physios had given me the all clear after assessing me walking with my sticks up and down a flight of stairs.

I cannot speak more highly of the staff at Hexham General Hospital, everyone that I came into contact with were so professional and caring it made my operation very bearable and not traumatic in the slightest.

If anyone is attending Hexham General Hospital for a similar operation please do not worry as you will be in very good caring hands.

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Responses

Response from Hexham General Hospital 7 years ago
Hexham General Hospital
Submitted on 05/07/2017 at 14:57
Published on nhs.uk at 15:31


Dear Mark,

I was so pleased to read your review about your recent stay with us at Hexham General Hospital. It is lovely to know that due to the professional and reassuring staff, you were not worried about your surgery, this is so important for us to try and achieve with our patients and I am delighted that this was the case for you. I am glad that the experience you had with us was made bearable due to our staff on Ward 3, I will be sure to share your kind words with them, I know they will appreciate it.

I would like to thank you for sharing your experience with us, it is so important for our staff to be able to see the impact they have had on their patient’s care. I do hope you are recovering well from your surgery and if you need anything more from us, please do not hesitate to get in touch.

Best wishes,

Jan

Janice Hutchinson Patient Experience Service Improvement Lead

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